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Rob MacDougall

Business

From change takers to change makers: Using customer-centricity as a blueprint for business recovery

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Is NPS really the be all and end all of customer research?

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  • From change takers to change makers: Using customer-centricity as a blueprint for business recovery
  • TLF GEMS NEWSLETTER SEPTEMBER 2020
  • Thinking clearly about confidence intervals
  • Is NPS really the be all and end all of customer research?
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