We can do it all for you
Organisations with whom we work deal directly with our senior management. We work with you to your requirements in terms of frequency of communication.
As a full service research agency, TLF Research has capability for the complete research process from project launch through questionnaire design, data collection, data capture, data analysis, modelling, report writing, feedback and action planning.
We can help you do it
Some organisations like to undertake some of the research project work themselves and rely on the expertise of TLF Research for questionnaire design and/or analysis only.
We can teach you how to do it
TLF Research is the world’s leading provider of training on customer satisfaction measurement and employee satisfaction measurement. We run seminars throughout the world, our directors have written three books on the subject and are keenly sought for article contributions to major business magazines and as presenters at conferences.
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Let us help your business
TLF Research began over twenty years ago with the purpose of making organisations more successful by providing them with the highest quality methodology for measuring and improving customer satisfaction and employee commitment.
Today, that passion has not wavered. In fact, we are embracing new techniques and new technologies for capturing the most actionable feedback from stakeholders. In the rapidly changing world we live in, TLF prides itself in being on the cutting edge. We specialise in transforming already good organisations into exceptionally high-performing companies in all economic sectors. Call us to discuss how you can take your performance to the next level.