Latest Thinking

This is the final instalment of a three-part series where we’ve looked at the impact…

This is the second of a three-part series where we look at the impact of…

In this first part of a three-part series we look at the impact of the…

60:40. That’s the ratio of consumers that think things will: be permanently changed:go back to…

Your monthly CX and insight update from TLF Research "There's no such thing as simple.…

All survey statistics come with a degree of uncertainty, which we normally call their confidence…